![]() Upgrade the Security Agent to the latest release or contact technical support. The Security Agent is not functioning properly. The Security Agent has been installed on an unsupported platform. Some Security Agent features will not be available if the license has expired. ![]() The product license (full or evaluation version) has been activated but has expired. If the Security Agent is not registered to its parent server, all functions (including Real-Time Scan, Manual Scan, Scheduled Scan, Web Reputation, and pattern updates) are disabled. The product license may or may not have been activated. The Security Agent has not been registered to its parent server. the performance issues while the Trend Micro Apex One or Worry-free Business. the Apex One as a Service subscription or it expires, Trend Micro will keep. CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and. Some Security Agent features will not be available if the license has not been activated. Katie Barry Ireland Junior Legal Counsel, Europe at Trend Micro 336. Note: If an agent only has an IPv6 address, read the IPv6 limitations for agent updates in Pure IPv6 Agent Limitations. For details, see Configuring Agent Update Settings. The Security Agent has been registered to its parent server but the product license has not been activated. Configure one, several, or all Security Agents to download from the Trend Micro ActiveUpdate server if the Apex One (Mac) server is unavailable. The Security Agent is up and running but is disconnected from its parent server. Smart Scan or Web Reputation service is not available on the Security Agent. The Security Agent is updating components from its parent server.Ī component update requires you to restart the Security Agent to finish installation. The Security Agent is scanning for security risks and is connected to its parent server. The Security Agent has detected a security threat that requires a computer restart to fix. ![]() ![]() Point the Apex One server to the new update source. The Security Agent is up and running and is connected to its parent server.Ī new component version is available. Identify the update source, such as Trend Micro Apex Central or a random host machine. ![]()
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